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What is insurance appraisal?
Insurance appraisal is an alternative dispute resolution process created to resolve differences or disputes over the amount of loss. Florida generally interprets that to include scope or work as well as the amount of money it will take to complete the work. It is a process that can be invoked by either party to the insurance contract.
What is Mediation?
Mediation is an informal way to resolve a claims dispute between the policyholder and the insurance company. It is a process where a neutral third party acts to encourage and assist in the resolution of a dispute without dictating the outcome. The insurer must provide a representative with full authority to settle the claim at the mediation conference. The conference should be held at a location near the policyholder residence.